Terms & Conditions

Terms & Conditions

Welcome to STATUSQUO LLC. By placing an order through our website, you agree to the terms and conditions outlined below. Please read them carefully before making a purchase.


Order Policy & Processing Times

  • Order Processing:
    All orders are processed Monday-Friday and typically ship within 24-72 hours. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

 

  • Order Modifications:
    Once an order is placed, it cannot be modified, canceled, or adjusted. This includes changes to product selection, shipping methods, and delivery addresses.

 

  • Address Accuracy:
    Please double-check your shipping address prior to checkout. Address updates are not guaranteed, and incorrect address entries may result in delayed or lost packages.

 

  • Order Cancellations:
    If your order is automatically canceled, it may be due to a payment issue or stock availability. We recommend contacting your financial institution to confirm your billing details are current.
  • We reserve the right to cancel any order at our sole discretion, without prior notice, particularly in cases of suspected fraud, stock discrepancies, or pricing errors.


Damages & Issues

  • Reporting Issues:
    If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. You must provide clear photos of the product and packaging for evaluation.

 

  • Discretion:
    All claims of defects or damage are reviewed at the sole discretion of STATUSQUO LLC. We may offer replacement, store credit, or other resolutions based on the nature of the issue.

 

Returns & Exchanges

  • Final Sale Policy:
    All items sold are final sale. We do not accept returns or exchanges under any circumstances, unless there is a verified defect or issue as determined by our team.


Why Was My Order Canceled?

Your order may be canceled for one of the following reasons:

  • Unverified or incomplete payment information
  • Discrepancies with billing/shipping details
  • Product is out of stock or unavailable
  • High-risk order flagged by our fraud detection system
  • At the sole discretion of STATUSQUO LLC

If your order is canceled, we will attempt to contact you with more information if applicable.

 

STATUSQUO LLC reserves the right to update or modify these Terms & Conditions at any time without prior notice. By using our site and placing an order, you acknowledge and agree to the latest version of these terms.